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Susan artist page

The Glow Factory by Jessie Dillon Beauty is a top-rated permanent makeup studio in Medway, MA with over 300+ 5 star reviews on Google and Facebook. Dedicated to bringing the best cosmetic tattoo services to Massachusetts, Rhode Island, Connecticut, New Hampshire and all of New England. We offer permanent brows, permanent lips, permanent eyeliner, tattoo removal, permanent jewelry, tooth gems, areola repigmentation and more.

Meet Susan McSheffrey

Junior Permanent Makeup Artist at The Glow Factory, Massachusetts’ Top-rated Permanent Makeup & Microblading Studio


SUSAN IS CURRENTLY TAKING MODELS 7/18/26-9/5/26; CLIENT PHOTOS TO COME.
[to be placed on the model waitlist, email jessiedillonbeauty@gmail.com]

OFFERING 50% OFF PERMANENT BROWS and LIPS FOR A LIMITED TIME - starting 9/12/26!

Beauty has always been about more than appearance for me - it's about confidence, simplicity, and helping women feel like the best version of themselves every day.

As a licensed esthetican with years of experience in the beauty industry, I have built my career around enhancing natural beauty while creating a comfortable, personalized experience for every client.  My mission for helping women look and feel their best led me to advanced training in permanent makeup, where I specialize in creating soft, natural-looking results tailored to each individual's features and lifestyle.

I am trained in Powder/Ombre Brows, Nano Brows, Microblading, Combination Brows and Lip Blush.  I am committed to continually advancing my education to provide the safest techniques and most beautiful results.

My goal is to enhance your natural beauty, simplify your daily routine, and leave you feeling confident from the moment you wake up.

I look forward to being part of your beauty journey and helping you achieve effortless, lasting results.

Click here to visit my Instagram!

Services Offered:

  • Microblading

  • Ombre/Powder Brows

  • Combo Brows

  • Nano Brows

  • Permanent Lip Color

  • Consultations (virtual & in-person) for PMU

Professional Licenses & Certifications:

  • 2021 - 600 hr Aesthetics Certification - Elizabeth Grady, Medford, MA

  • 2021 - Lash Extension Certification - Elizabeth Grady, Medford, MA

  • 2021 - Make Up Certification - Elizabeth Grady, Medford, MA

  • 2021 - Color Theory Certification - Elizabeth Grady, Medford, MA

  • 2021 - Aesthetician License - MA State Board of Cosmetology

  • 2022 - Lash Lift Certification - Elleebana

  • 2022 - Microneedling Certification - Crossan Skincare

  • 2022 - Master Aesthetician/Advanced Skincare Certification - GM Collin Canada 

  • 2024 - Laser Hair Removal/Laser Tattoo Removal - Candela Medical Aesthetics

  • 2026 - Permanent Makeup Certification in Brows and Lip Blush - Browstetics, Boston, MA

  • 2026 - First Aid, CPR and AED Certification - American Red Cross

  • 2026 - Bloodborne Pathogens Certification - National CPR Foundation

  • 2026 - Anatomy, Physiology and Skin Course for Tattoo Artists Certification - Save Each Life

  • 2026 - JHellen Academy/House of Beauty Permanent Make Up Apprenticeship - Wellesley, MA

  • 2026 - Body Art Practioner License - The Commonwealth of Massachusetts - Town of Medway, MA


Meet more of the team here.


PS: Ask us in advance how to save 10% at checkout!